Guidance at the moment it matters
Confidence over hesitation
Clients hesitate over fit and style. Remark offers tailored styling advice that helps them decide with confidence, the way an advisor would.
The right fit, first time
Returns rise when size or style is off. Remark learns each client's preferences and proportions to recommend fits that are right, so fewer pieces come back.
The complete look
A great piece is the start of a look. Remark curates the additions that complete it, so clients leave styled, not just sold to.
Bespoke style direction, at scale
Bring one-to-one styling, fabric expertise, and insider access together in an elevated, expert-led experience.
Styling & fit advice
Curate outfits, recommend sizes, and suggest layering and accessories based on each client's profile and taste.
See it on yourself
Virtual Try-On lets clients see how a piece looks on them before they buy, the confidence of the fitting room, online.
Fabric & care expertise
Explain material qualities, artisanal details, and preservation methods for investment pieces.
Larkspur & Hawk
made their Remark
"When it comes to fine jewelry, context and clarity are everything, and Remark allows us to offer guidance instantly in a way that still feels personal and elevated. At a high consideration price point where every detail matters, it shows just how powerful thoughtful, real-time support can be in inspiring confident, meaningful decisions."
How Remark works
Your advisors share what they know, Remark carries that expertise into every conversation, and the experience deepens with each one.
Tailored to your brand
Your clients expect elegance, ease, and discretion.
Understands style nuance
Answers questions like "How sheer is it?" or "Does it wrinkle?" with the detail and sophistication your pieces deserve.
Protects high-consideration moments
Brings thoughtful sizing, fit, and fabric insight to the purchases clients think hardest about.
Styling, not just selling
Goes beyond the item to suggest full looks and pairings that reflect personal style and the season.
The brands clients trust, trust Remark
Brands love Remark as much as shoppers love guidance.
Questions? Answers.
Just like your shoppers, you’ll have questions too! If you don’t find the answers below, book a quick call here.
What type of lift should I expect?
We generally create 10-20% net new revenue for our clients. Key drivers of this lift often come from helping shoppers outside of standard business hours, and providing insightful answers on-site so they stay in the checkout journey. Lightning-quick shopper attention spans require lightning-quick response times.
I have a few CS team members already. Could Remark work in tandem with my team?
Yes, we strive to be an extension of your team. Whether you have fifty customer service reps, or none at all, we can work smoothly with your existing team infrastructure. We excel at closing the time gaps of existing CS teams, especially in the evenings, on the weekends, or during the holidays.
Do you integrate with other chat platforms?
Yes. We have seamless integrations with all the major chat tools including Zendesk, Gorgias, Intercom, and many others. See more about our integrations at withremark.com/integrations.
Does Remark offer trials?
We sure do! We know our tool works and we’d love the opportunity to prove it to you. Duration of trials can vary based on web traffic, so book a discovery call for more details.
